Product care & Information


There are two ways to care for your candles: the proper way and the bad way. Some people may be surprised by this news. After all, how much attention can a candle really require? But the reality is that there are several actions you should take if you want to keep your candles in good condition—and the most of them are simple to include into your routine.

          1. Make sure your candle burns evenly the first time you light it
When lighting a candle for the first time, allow it to burn for a while. Before you extinguish the candle, be sure the entire surface has melted. Why? If you don't, your candle may develop a rim of solid wax that never melts. (This is known as tunneling, and you've surely seen it before.) If you want all of the wax in your candle to burn, you must let it burn evenly before putting it out.This process should take at least 1 hour—so try not to light a new candle unless you have a little time to spare. We recommend burning your candle for at least 3-4 hours at a time.
             2. Maintain the cleanliness of your candle. 
After a few uses, you may notice that soot and other particles have started to accumulate inside the container. Remove this gunk as soon as you notice it. Debris that protrudes above the wax can be ignited by the candle's flame, resulting in several flames in the candle, which can cause the candle to overheat, resulting in a flashover, or when the entire surface of the candle catches fire.
                         3. Trim the wick of your candle. 
If you want a clean, even burn, ensure your candle's wick is the correct length. And this may need some cutting. Check the length of your wick before lighting your candle. If it's longer than the recommended 0.25 inch, carefully clip it with scissors (or a wick trimmer). After that, relight it. Of course, you don't want to make it too short. A wick that is too short might become lost in a sea of molten wax and fail to light, so be as accurate as possible.
            4. Minimize mess when putting out your candle
When it comes time to extinguish your candle, do it with caution. Blowing out a candle works, but it must be done gently. Use only the amount of air that is required. If you blow too forcefully, wax will spatter everywhere, wasting your wax and leaving you with a mess to clean up.  
  5. Retire your candle while there’s still wax in it
You should stop using a candle before it completely runs out of wax. Why? If you let your candle burn all the way down, it may overheat its container, causing a hazard, a mess, or both. Most candle experts recommend that you put out your candle while it still has 0.5 inch of wax remaining in it.